Call us on 1800 765 767 (free call) or find other contact options below.
I need legal help
Call us on 1800 765 767 (free call) between 9am and 5pm, Monday to Friday (excluding public holidays).
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty:
You can contact us through the National Relay Service (NRS):
- choose your preferred NRS call channel via NRS call numbers and links
- provide the NRS with our phone number: 1800 765 767
For more information, visit About the National Relay Service (NRS).
If you are already receiving help from an ALS office:
Please contact the office directly. You can find their details here: Office locations
I want to provide feedback
To give feedback or make a complaint, go to Feedback and complaints.
I am a police officer
If you are contacting us about a person in custody, please call the Custody Notification Service. The number has been provided to all NSW and ACT police stations.
If you have a question about a legal matter or wish to serve documentation, please directly contact the relevant ALS office.
I am a donor or supporter
Email us at [email protected]. Thank you for your support!
I am a journalist or from a media organisation
Contact our media team on 0427 346 017 or [email protected]
This phone number and email are for media enquiries only. Our media team cannot provide legal help.
I am a parliamentary staffer or from a government department
If you are seeking an ALS representative to give evidence before a parliamentary committee or would like to request input from the ALS on a policy or law reform process, please contact [email protected]
Other
If your enquiry doesn’t fit into any of the above categories, please email us at [email protected]
Please note this inbox is not monitored daily and we cannot provide information about existing legal matters or legal advice at this inbox.
If you need legal help, call us on 1800 765 767 (free call) between 9am and 5pm, Monday to Friday (excluding public holidays) or contact your local office.
