Quick Exit

Administration Officer (Senior), Care & Protection / Family Law Practice

Full-Time | Fixed-Term (December 2024) | Parramatta, NSW
  • Fixed-Term opportunity to Dec 2024
  • Join our growing Family Law Practice
  • This is an Identified Position

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.

Primary purpose of the role

The primary objective of the position is to guide and support other administration team members in their role to assist in the delivery of high-quality legal support services to Aboriginal and Torres Strait Islander clients. 

Why join the ALS team?

At the Aboriginal Legal Service (ALS) you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture. 
Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities. 
As well as the satisfaction of working in a job that really matters, we offer our staff benefits including:

  • Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay
  • Annual leave loading of 17.5%
  • Career and professional development opportunities
  • Access to personal counselling for you and your family
  • Additional paid leave of up to 6 days per year, paid parental and study leave
  • Flexible work options – talk to us about how we can make this role work for you

About the Role

The Administration Officer (Senior) is part of the Care & Protection / Family Law Practice.

The Administration Officer (Senior) will be responsible for: 

  • Provide guidance and support to administration team in achieving quality outcomes practice programs.
  • Oversee delegated daily operations including inbox management, rosters, and workload.
  • Participate in processes for opening, closing, and archiving files.
  • Liaise with a range of professionals, including solicitors, psychologists court staff and staff from the Department of Communities and Justice.
  • Co-ordinate reception area, coordinating the office phone system roster between the hours of 9.00am to 5.00pm
  • Provide word processing support using Microsoft Office Systems, including correspondence, preparation of briefs, subpoenas, affidavits, and other legal documents.
  • Escalate maintenance requirements of office equipment and support to maintain a well presented and professional office.
  • Assist and support team members with clients’ enquiries, non-court matters and referrals.

About You

We're looking for someone who brings:

  • Identify as an Aboriginal and/or Torres Strait Islander person.
  • Proven computer systems skills including Microsoft Word, Excel, Access, and Outlook and typing skills with a minimum of 35 wpm.
  • Excellent phone manner and culturally appropriate communication skills when speaking with clients.
  • Demonstrated organisational and time management skills and the ability to multi-task.
  • Ability to maintain a high level of confidentiality and work independently in a team environment with limited supervision.
  • Knowledge of the cultural and social needs of Aboriginal and Torres Strait Islander people combined with continuing respect and support for Aboriginal and Torres Strait Islander cultural practices in dealing with clients, their families, communities, and the social issues

Pre-Employment Requirements

ALS is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, right to work in Australia, COVID-19 vaccinations and National Police History check.

How to Apply

Applications for this position close at 11:59pm, 6th April 2024

Please apply promptly, as we may shortlist and commence interviews during the advertising period


Ways to Get Involved