Administration Officer– Tenancy Services. 6 month fixed-term contract

Dubbo location

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.

COVID-19 (double) vaccination is a condition of employment at the ALS.

About the ALS

The Aboriginal Legal Service (NSW/ACT) Limited (ALS) is a proud Aboriginal community-controlled organisation. As Australia’s first community legal service provider, we’ve been fighting for justice and equity for over 50 years.

We provide free advice and representation in criminal law, children’s care and protection law, and family law for tens of thousands of Aboriginal and Torres Strait Islander people every year. We also run community programs to improve the lives of our people. We are well recognised for our work at the forefront of law reform and community advocacy.

The Western Aboriginal Tenant Advice and Advocacy Service (WATAAS) is based in Dubbo and its catchment area covers as far as Broken Hill, Bourke, Walgett, Collarenebri, Lake Cargelligo, West Wyalong, Cowra and Lithgow. WATAAS provide advice, advocacy and support to Aboriginal and Torres Strait Islander people with their tenancy matters

Benefits of working with us

We offer a diverse, inclusive and supportive work environment, where you can develop and grow. We’re passionate about what we do and we work hard.

The ALS values the health and wellbeing of our employees and we are proud to offer flexible work practices and additional leave entitlements.

Staff can choose to take advantage of benefits including salary packaging to maximise take-home pay.

About the role

The Tenancy Services Administration Officer is primarily responsible to provide general administrative services and support within the Tenancy Services office including but not limited to registering incoming and outgoing mail, archiving files, undertaking reception duties, including answering telephones and forwarding/receiving communications, including the recording and maintaining of intake files for distribution to tenancy advocates.

Key responsibilities and accountabilities

• Maintain the tenancy services files system and data entry as well as providing relevant forms to assist the Tenancy advocates to fulfill their roles
• Manage appointment diaries and oversight vehicle logbooks and bookings
• Undertake stationery and store’s inventory and orders and maintain kitchen and amenity supplies
• Prepare agendas and minutes for weekly staff meetings
• Ensure relevant forms are printed disseminated and filed for staff usage including leave forms, timesheets, authority to act forms, duty advocacy forms, community education and other relevant forms
• Work cooperatively with other organisations and services, highlighting interagency meetings, community events on calendars
• Assist with the development of strategic links with external bodies relevant to the Tenancy Services
• Work with HR to manage and implement to WHS activities to ensure safe work practices and adherence to policy
• Liaise with shared services to undertake any organisation wide office management/team initiatives
• Assist in promoting WATAAS through the development of community awareness and effective liaison with key stakeholders.

What you’ll bring to the role

• Aboriginality - this is an identified position under Section 14 (d) of the Anti-Discrimination Act, 1977

• Knowledge and appreciation of the cultural and social needs of Aboriginal people combined with continuing respect and support for Aboriginal cultural practices in dealing with clients, their families, communities and staff.
• Excellent administrative skills, including previous experience using MS office and databases, time management and a high attention to detail
• Organized, methodical, service focused and reliable
• Previous experience providing administrative and office support
• Ability to work independently, to apply sound judgment when dealing with matters and experience in continuous improvement and delivery of customer service.
• Excellent communication, negotiation and problem-solving skills, self-motivated with ability to work with minimal supervision and ability to work as part of a team.
• Demonstrated commitment to the effective implementation of Workplace Health & Safety and Ethical and Diversity practices in the workplace
• Double vaccinated against COVID-19

How to apply

To download the application package for this position, please click here. 

Applications for this position close at 5pm Monday 14 February, 2022