Flexible Location (NSW/ACT) 

This role leads client-centred service innovation projects to improve and strengthen ALS service delivery. This includes contributing to the development and implementation of holistic service models and new programs, as well as developing socio-legal collaborations and practice within the ALS. It will also contribute to key organisational reforms required to support the growth and innovation of our practice.

This role sits in the Service Innovation and Reform team - a newly formed team designed to lead the development and innovation of service delivery and key organisational reforms to support client and community centred service delivery, implement new service models and the growth of the ALS. This is a great opportunity to take a break from practice and apply your skills to influence the shape of the ALS.

Why join the ALS NSW/ACT team?
At the Aboriginal Legal Service (NSW/ACT) Limited (ALS) we deliver quality and culturally appropriate legal and other support services that meet the needs of Aboriginal and Torres Strait Islander people throughout NSW and the ACT. As part of the team, you will have the chance to make a difference and contribute to social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

Our focus is our people; the people and communities we support, and the team we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages, and culture.

Born out of a protest movement over 50 years ago, the ALS is the primary legal service for Aboriginal people in NSW and the ACT and is fearless in its advocacy for those we represent. It’s an exciting time for the ALS, with both our services and teams growing significantly. We recently received additional government funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating unprecedented opportunities for the ALS and our communities.

For many of our staff making a real difference to the lives of Aboriginal and Torres Strait Islander people, families and communities and working with a great, supportive team is its own reward.

In addition, we offer valuable benefits including:
• Salary packaging options and novated car leasing – meaning your fortnightly take home pay is more than it would otherwise be
• Annual Leave Loading of 17.5%
• Career and professional development opportunities
• Access to personal counselling for you and your family
• A range of paid leave including paid parental and study leave
• Flexible work options – talk to us about how we can make this role work for you

Key Responsibilities

• Lead and manage projects of the Service Innovation and Reform team, including:
  o Integration of new programs of work and implementation of holistic service models
  o Development of frameworks for socio-legal collaborations and an Allied Professional network and practice
  o Development and implementation of policies, frameworks and procedures to guide holistic service delivery by new social supports roles, and other service innovation
  o Development and implementation of critical policies to support the growth in the practice areas of the ALS such as the conflict, confidentiality and privacy policies, records management policies and procedures
  o Other projects designed to improve client centre service delivery and respond to the need for organisational reforms
  • Provide support to and work under the direction of both the Principal Solicitor, Service Innovation & Reform and the Principal Legal Officer to deliver on key initiatives
  • Work alongside and in a collaborative manner with other work units at the ALS including Shared Services and the practice areas
  • Under the guidance of senior staff, consult with staff to develop the direction of key projects and gain insights into the needs of the organisation, the practice areas and new programs
  • Develop, maintain and update project management documentation and tracking systems
  • Undertake a variety of general project management tasks including reporting, procurement, organising and managing meetings, records management, preparing briefings and proposals and proofreading
  • Perform other reasonable duties as directed
  • Adhere to ALS’s Equal Employment Opportunity (EEO) and Work Health and Safety (WHS) policies, work practices and rules
  • Demonstrates a commitment to and behaviours that aligns to ALS Values and ALS Code of Conduct

About you

The successful incumbent will demonstrate:
• Knowledge and appreciation of the cultural and social needs of Aboriginal people combined with continuing respect and support for Aboriginal cultural practices when considering service delivery and other support for clients, their families, communities and employees
• Demonstrated experience working in project and/or start-up environments
• Sound understanding of project management elements such as scope management, organising and planning, risk management, troubleshooting, communication and engagement
• Bachelor of Law and relevant legal or policy experience
• Demonstrated capability to draft policy, frameworks and other internal guidance materials
• Excellent written and verbal communication skills
• Strong stakeholder management skills
• Strong organisational, time management and prioritisation skills
• Ability to adapt to change and work collaboratively

Desirable

• Previous experience working in an Aboriginal and/or Torres Strait Islander community-based organisation
• Previous experience working in a legal practice or policy environment
Pre-employment requirements:

ALS is committed to implementing safer recruitment practices. Your application may be subject to a number of pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations as per NSW/ACT Health Order and Police check. Please note that candidates with criminal records are not automatically barred from being considered. Each application will be considered on its merits.

How to apply:

1. Download the application package for this position
2. Please submit the completed application package to [email protected]

Closing Date: 17 November 2023
Please note we review applications on a rolling basis