Maranguka Operations Director | Bourke

Maranguka Operations Director | Bourke

  • Two year contract
  • $122, 522 (including superannuation) optional salary packaging.

Primary Objective

The Operations Director is responsible for delivering the outcomes identified through the Growing our Kids up Safe, Smart and Strong strategy developed by the Bourke Tribal Council through the management of the Maranguka Backbone team and the development of Maranguka to build a wrap around service support to improve the lives of children, young people and families living in Bourke.


Supporting the Executive Director

The Operational Manager will be the key resource on the ground who is responsible for liaising between the Maranguka staff and Executive Director by:

  • Work closely with the Executive Director to deliver on the Safe, Smart, Strong strategy through the development and implementation of strategic and operational plans.
  • Maintaining open and regular communication lines with the Executive Director to ensure critical information is passed on.
  • Support the Executive Director in key decisions regarding the organisation.
  • Support the Executive Director with stakeholder relations.
  • Work closely with the Administration and Project Officer to ensure sound executive support is being provided to the Executive Director.


Maranguka Backbone team is a new team that requires the Operations Director to build the skills and capabilities of staff to fully deliver the outcomes of the Strategic Direction by:

  • Managing the day-to-day interactions and backbone team to deliver on the goals of the Strategy.
  • Building and maintaining a positive, collaborative and respectful culture with the backbone team and the Maranguka Hub.
  • Building a high performing team that delivers on the goals set by the community.
  • Leading, developing and maintaining a high performing and motivated team through coaching, mentoring, skill and career development, and performance management.
  • The development of operating procedures and process mapping. Providing strategic leadership to drive improvement in operations through support for better integration of operations, to align work practices, systems, policies and procedures to deliver key objectives of Growing our Kids Up Safe, Smart and Strong.
  • Leading and managing a work environment of continuous review and improvement of operational processes to maximise efficiency and high-quality outcomes.
  • Managing team dynamics to include a solution focus framework to challenges and ensure individual accountability in their contribution to the solution.


Knowledge, Skill and Experience Required

Knowledge and Skills

  • Excellent people management skills
  • Relationship building and consultative skills with the ability to negotiate and liaise with senior people in corporate, government and community sectors
  • Strong analytical, planning and strategic problem solving skills
  • Lateral thinker in terms of possible opportunities
  • Demonstrated financial management skills including budget preparation, management and reporting
  • Excellent organisational skills and ability to manage a complex range of activities
  • Flexible and able to work effectively under pressure
  • High level interpersonal, written and communication skills
  • Proficient in Microsoft Office software - Excel, Word, Powerpoint and Mail in a Mac based work environment.
  • Dynamic; self managed; productive; deadline driven.
  • Flexible workplace, committed to staff development and work/life balance
  • Strong content knowledge in the areas of organisational development and progressive HR practices

Essential Criteria

  1. Knowledge and appreciation of the cultural and social needs of Aboriginal people combined with continuing respect and support for Aboriginal cultural practices in dealing with clients, their families, communities and staff
  2. Extensive (5+ years) experience in management of staff
  3. Minimum 5 years experience in providing strategic and operational leadership (including business planning and budgeting)
  4. Knowledge and experience of AU IR & legislation, awards, policies and practices
  5. Experience developing, negotiating, and managing cross sector partnerships and negotiating partnership agreements
  6. A highly ethical and professional approach to work
  7. Proven experience delivering on strategic and business outcomes
  8. Tertiary qualifications in Human Resources or Management (or equivalent experience)

Desirable criteria

  1. Aboriginal and Torres Strait Islander people are strongly encouraged to apply
  2. Experience working within a collective impact, community-led model


Reporting relationships

The position reports directly to the Executive Director, Maranguka.

The role will be in charge of managing all Maranguka staff and will work closely with other Hub staff, the Bourke Tribal Council, external stakeholders, community members and government.

For enquiries and copy of application package please contact Alanna Reneman:

P 0413 124 908


Please forward a covering letter, CV with responses to selection criteria to

Closing date: Friday, 30 March 2020.

Interviews will be held the following week

We encourage Aboriginal and Torres Strait Islanders to apply.


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