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Field Officer, Family Violence Prevention Unit

Full-Time | Fixed-Term (Dec 2025) | South Coast, NSW

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorized under Part 42 

Primary Purpose of the Role

The primary responsibility of the Field Officer, Family Violence Prevention Unit is to:

  • Provide high quality support services to clients, in accordance with the ALS policies, procedures and guidelines
  • To contribute to the delivery of high-quality legal services to Aboriginal and Torres Strait Islander clients
  • Liaise with local Aboriginal organisations and communities, including local representative groups to link Aboriginal and Torre Strait Islander clients, organisations, and communities with domestic and family violence legal and support services.

Why Join the ALS Team?

At the Aboriginal Legal Service (ALS)  you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture. 

Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities. 

As well as the satisfaction of working in a job that really matters, we offer our staff benefits including:

  • Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay
  • Annual leave loading of 17.5%
  • Career and professional development opportunities
  • Access to personal counselling for you and your family
  • Additional paid leave of up to 6 days per year, paid parental and study leave 
  • Flexible work options – talk to us about how we can make this role work for you

About the Role

The Field Officer is part of the Family Violence Prevention Unit within our Care & Protection / Family Law Practice.

The Field Officer is responsible for:

  • Attend to client enquiries and provide appropriate administrative support services including completing intakes and file notes
  • Attending outreach clinics, community engagement and events, and identifying and arranging appropriate follow-up through the ALS or other agencies. 
  • Liaise with client to ensure appointments, support clients at court, and ensure that clients receive relevant information as to their rights in a timely manner. 
  • Liaise with clients, their families, and the community providing information as to the operation of the justice system. 
  • Assist solicitors in maintaining client files, court diaries and appointment diaries and assist in the recording of client information and the preparation of client statistical information. 
  • Assist solicitors generally in the preparation of legal representation of clients, maintain routine client liaison and ensure that clients have sufficient access to their legal representation particularly where legal advice is required and ensuring that actual legal advice concerning a particular case is only given by a qualified solicitor or barrister. 
  • Provide transport support services within the ALS and ensure that motor vehicles are used in accordance with the ALS Motor Vehicle Policy. 
  • Submit work reports in writing to the Senior Administration Officer/Managing Solicitor. 
  • Ensure the lawful achievement of ALS core business objectives to the highest standards of probity and efficiency, and with due reference to the interests of all stakeholders. 

About You

We're looking for someone who brings:

  • Identifies as Aboriginal and/or Torres Strait Islander
  • An extensive knowledge of the cultural and social needs of Aboriginal people combined with continuing respect and support for Aboriginal cultural practices in dealing with clients, their families, communities and the social issues affecting those communities. 
  • Experience in working with communities to establish and maintain effective networks with relevant service providers, both government and non-government. 
  • Commitment to the principles of social justice.  
  • Ability to coordinate, facilitate and implement community education forums. 
  • Demonstrated negotiation, conflict resolution and interpersonal skills. 
  • Demonstrated organisational, project management and computer skills. 
  • Proven ability to work effectively as part of a team and with minimum supervision. 
  • Hold a current valid NSW Drivers Licence, inclusive of Provisional. 

Pre-Employment Requirements:

ALS is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations and National Police History check.

How to Apply:

Please apply promptly, as we may shortlist and commence interviews during the advertising period 

Ways to Get Involved