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Administration Officer, Civil Law Practice (Identified Role)

Full-Time | Fixed Term (Until Oct 2024) | Flexible Locations NSW 

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977. 

Primary Purpose of the role  

The primary responsibility of the Administration Officer, Civil Law Practice is to support the delivery of high-quality civil law services to Aboriginal and Torres Strait Islander clients.   

The position holder will be responsible for: 

  • Providing administration services to the civil practice including operating the office phone system 
  • Providing secretarial support services to Civil Solicitors 
  • Assisting with file and data management 
  • Liaising with clients and other stakeholders. 

Why join the ALS team? 
At the Aboriginal Legal Service (ALS) you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.  

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture.  

Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities. 
As well as the satisfaction of working in a job that really matters, we offer our staff benefits including: 

  • Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay 
  • Annual leave loading of 17.5% 
  • Career and professional development opportunities 
  • Access to personal counselling for you and your family 
  • Additional paid leave of up to 6 days per year, paid parental and study leave  
  • Flexible work options – talk to us about how we can make this role work for you 

About the Role 

The Administration Officer is part of the Civil Law Practice.  

The Civil Law Practice is an emerging practice within the ALS. Its services will address sexual harassment, employment and anti-discrimination issues; civil law issues that intersect with care, family and criminal matters; and incorporate existing civil law services within the organisation, such as fines work.  

The Administration Officer will be responsible for: 

  • Provide administration support services to the civil law practice and its staff as required to support the operations of the practice 
  • Operating the office phone system between the hours of 9.00 am to 5.00 pm   
  • Assisting with file management   
  • Entering and maintaining data and reporting requirements   
  • Provide secretarial support services to Civil Solicitors and other Civil Law Practice staff including preparing correspondence and other legal documentation   
  • Arranging meetings and preparing records   
  • Provide all necessary administration support services to clients including:   
  • Conducting client intake   
  • Providing information and referrals   
  • Liaising with clients as directed by Civil Law practice staff   
  • Liaise with external colleagues, including Solicitors, Tribunal and Ombudsman Staff, and community organisations   

About You 

We’re looking for someone who brings: 

  • Identifies as Aboriginal and/or Torres Strait Islander 
  • Capacity to perform key duties and responsibilities in a culturally appropriate manner  
  • Proven computer systems skills including Microsoft 365 and typing skills 
  • Excellent phone manner and communication skills and experience in operating a small to medium switchboard  
  • Demonstrated organisational and time management skills and the ability to multi-task  
  • Knowledge and appreciation of the cultural and social needs of Aboriginal people combined with continuing respect and support for Aboriginal cultural practices when considering service delivery and other support for clients, their families, communities and employees   
  • Commitment to the principles of social justice  

Pre-Employment Requirements: 

ALS is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations and National Police History check. 
How to Apply:

Closure Date: 11:59pm, 16th February 2024

Please apply promptly, as we may shortlist and commence interviews during the advertising period

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