Newcastle, Redfern, Wagga Wagga, Lismore, Dubbo  |  Full-time  |  Permanent/Fixed-term contract (12-30 months) 

The Aboriginal Legal Service is offering an exciting opportunity to contribute to social justice in your local community and develop a career pathway using your administrative and organisational abilities.  Enjoy coming to work each day with a purpose-driven organisation that makes a real difference.

These are identified roles for Aboriginal and Torres Strait Islander people.

This role would suit people with prior office administration experience including good written communication skills and telephone manner.

About the ALS

Born out of a protest movement, the Aboriginal Legal Service (NSW/ACT) Limited is the primary legal service for Aboriginal people in NSW and the ACT. Our vision is to achieve social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

We offer a diverse, inclusive and supportive work environment. We’re passionate about what we do and we work hard. The ALS values the health and wellbeing of our employees and we are proud to offer flexible work practices. Staff can choose to take advantage of benefits including salary packaging to maximise take-home pay.

About the role

Our Administration Officers are the front-line, responding to our clients on the phone or via reception.  They help coordinate client files and (court, briefing or mediation) appointments and enter information into the CMS system, to help our Field staff and Solicitors in determining advice and record actions and outcomes.  Administration Officers work in a team with Solicitors and others.

Previous office experience and good computer skills are an advantage as we are a high-volume workplace.   Mentoring and buddy training is available to help orient you to a legal practice, terminology and reporting systems.

Your skills and experience

• Knowledge of the cultural and social needs of Aboriginal communities combined with continuing respect and support for Aboriginal cultural practices
• Excellent computer skills, using Microsoft Office suite and video conferencing software
• Excellent communication skills, respectful phone manner and experience answering and transferring phone calls internally
• Demonstrated organisational and time management skills and the ability to multi-task
• Excellent problem-solving skills
• Ability to maintain a high level of confidentiality, work in a team environment, and also work independently with limited supervision
• Aboriginality - this is an identified position under Section 14 (d) of the Anti-Discrimination Act, 1977

How to apply

• Review the general selection criteria here

• Please submit your completed application package: Cover letter, resume and preferred location(s) to [email protected] 

• If you have any enquiries or would like to discuss the role, please contact Ann Pitkeathly, Recruitment Manager at [email protected]  

We recommend you apply promptly, as we may progress to interviews throughout the vacancy period.

Applications for this EOI close at 30 June 2023.