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Admin Officer, Family Violence Prevention Unit

Full-Time | Fixed-Term (24 Months) | Canberra, ACT

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorized under Part 42 - Genuine occupational qualifications - race (ACT Discrimination Act, 1991) 

Primary purpose of the role 
The primary responsibility of the Administration Officer, Care & Protection/Family Law Practice is to assist in the delivery of high-quality legal support services to Aboriginal and Torres Strait Islander clients.

Why join the ALS NSW/ACT team? 

At Aboriginal Legal Services NSW/ACT you will make an impactful change. You have the chance to change lives and bring social justice and equity for the Aboriginal and Torres Strait Islander people, families, and communities.  

Our focus is our people; the people we support, and the team we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages, and culture.  
Born out of a protest movement over 50 years ago, the Aboriginal Legal Service (NSW/ACT) Limited is the primary legal service for Aboriginal people in NSW and the ACT. It’s an exciting time for the ALS, with both our services and teams growing significantly. We recently received additional government funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating unprecedented opportunities for the ALS and our communities.  
For many of our staff making a real difference to the lives of Aboriginal and Torres Strait Islander people, families and communities and working with a great, supportive team is its own reward. 
We appreciate that, but we want our team to know that we value them so offer benefits such as: 

  • Salary packaging options and novated car leasing 
  • Annual Leave Loading of 17.5% 
  • Career and professional development opportunities 
  • Access to personal counselling for you and your family 
  • A range of additional paid leave, paid parental and study leave  
  • Flexible work options – talk to us about how we can make this role work for you 

The Role 

The Administration Officer role will be part of the Family Violence Prevention Unit (FVPU). The primary objective of the ALS FVPU is to provide culturally sensitive, quality legal assistance and facilitate wraparound services to Aboriginal and Torre Strait Islander victims of violence and survivors of family and domestic violence and sexual assault. Aboriginal and Torres Strait Islander victims and survivors of family and domestic violence and/or sexual assault should be supported and empowered to lead lives free from the impacts of violence and have access to culturally safe legal and non-legal support services 

Key Responsibilities 

  • Maintain office standards for timeliness in the management of client matters
  • Data management
  • Provide high level of secretarial support 
  • Liaise with clients and professionals, including, Solicitors, Court Staff, Corrective Services, other staff members
  • Demonstrate continuing respect and support for Aboriginal and Torres Strait Islander cultural practices in dealing with clients, their families, communities and staff; as an employee of the ALS, continue to learn about the customs and history of local Aboriginal and Torres Strait Islander people

About you 

The successful incumbent will demonstrate: 

  • Identify as Aboriginal or Torres Strait Islander
  • Proven computer systems skills including Microsoft Word, Excel, Access and Outlook 
  • Excellent phone manner and culturally appropriate communication skills when speaking with clients
  • Demonstrated organisational and time management skills and the ability to multi-task
  • Excellent problem-solving skills

Pre-Employment Requirements: 
ALS NSW/ACT is committed to implementing safer recruitment practices. Your application may be subject to a number of pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations as per NSW/ACT Health Order and Police check.  Please note that candidates with criminal records are not automatically barred from being considered. Each application will be considered on its merits 
How to Apply:

Closure Date: 11:59pm, 18 Feb 2024

Please apply promptly, as we may shortlist and commence interviews within the advertising period

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