Happy festive season from the ALS

22 December 2022

From everyone here at the ALS, we're wishing our clients, community and supporters a happy and safe holiday season.

Our staff will be taking a short break over Christmas and New Year to rest and recharge.

All ALS offices will be closed from 5pm Friday 23 December 2022. Our phone lines will be back open from 9am Tuesday 3 January 2023.

During this first week of the year, it's best to reach us over the phone as most ALS offices will still have their doors closed. Please call:

  • 1800 765 767 for help with police charges and criminal law matters
  • 1800 733 233 for help with child protection and family law matters
  • (02) 9213 4100 for all other enquiries

The following ALS offices will open their doors from 9am Tuesday 3 January 2023:

All other offices will re-open from Monday 9 January 2023.


If you need legal help while we're closed (5pm Friday 23 December 2022 to 9am Tuesday 3 January 2023): 

Help with legal matters:

LawAccess NSW is available on 1300 888 529 weekdays (excluding public holidays). Legal Aid NSW's Duty Lawyer Scheme will provide representation for people with bail hearings over the Christmas and New Year period.

As usual, the ALS Custody Notification Service (CNS) will continue to operate 24/7 throughout the holidays. It is a requirement for police in NSW and the ACT to call the CNS whenever an Aboriginal person is taken into custody.

Sydney Women's DV Court Advocacy Service is open every weekday except public holidays on (02) 9287 7505 and [email protected]


Help with housing and tenancy matters:

Call the Tenants' Union advice line on 1800 251 101 (open 10am-1pm and 2pm-5pm Wednesday 28 December to Friday 30 December) or check the Tenants' Union website for information: https://www.tenants.org.au.


If you need other kinds of help during the holidays:

We get it. Christmas isn't easy for everyone.

If you need someone to talk to, the following help lines will be open:

  • 13YARN: 13 92 76 - talk with an Aboriginal or Torres Strait Islander crisis supporter. Open 24 hours a day, 7 days a week.
  • Lifeline: 13 11 14 - open 24/7.
  • Kids Helpline: 1800 55 1800 - open 24/7 "anytime, any reason".
  • 1800RESPECT: 1800 737 732 - open 24/7.
  • Men's Referral Service: 1300 766 491 - open 24/7 but closed Christmas Day.
  • MensLine: 1300 78 99 78 - open 24/7.
  • Beyond Blue: 1300 22 4636 - open 24/7.

In an emergency, call 000.


Stay safe and well over the holidays. See you next year!

Ways to Get Involved